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Trash Collection Complaint

Should you have any concerns or complaints regarding the pick-up of your waste, recycling, or yard waste, we ask that you contact Emterra first at (877) 609-6753. 

If you have reached out to Emterra without obtaining a resolution, please fill out the form below.

Provide detailed information about the nature of the issue, specifying details such as whether your waste collection was not picked up, the number of cans or bags at the road, etc.

For inquiries about collection information, refer to the detailed information available here.

Please allow at least 24 hours for a response, if the complaint is submitted Monday through Thursday.


Garbage Concern/Complaint